Effective date: 9 August 2026
Jem.House is operated by JEM.HOUSE OÜ. For anything in this policy, contact us at vendors@jem.house.
Quote enquiries. When you send an enquiry, we collect your name and email, and — if you provide them — your phone number, message, and answers about plot and timeline, together with the project, model or manufacturer you asked about, your chosen language, and the page the enquiry was sent from. We process this on the basis of your consent, to deliver your enquiry and respond to you. For abuse prevention we store a salted hash of your IP address; we do not store the address itself.
Manufacturer claims. If you claim a manufacturer profile, we collect the contact details you submit, to administer the claim.
Sign-in. If you sign in with Google, we receive your name and email address from Google to create and secure your account.
Technical logs. Our hosting provider keeps standard technical logs for security and reliability.
Your enquiry, including your contact details, is shared with the manufacturer it concerns and with our team. We use these processors: Vercel (hosting), Neon (database), Brevo (email delivery), Google (sign-in). Where a processor handles data outside the EU/EEA, the transfer is covered by standard contractual clauses. We never sell personal data.
Quote enquiries: up to 24 months from submission. Claim records: as long as needed to administer the claim. Account data: for as long as the account exists.
You may request access, correction, deletion, restriction or portability of your data, and withdraw consent at any time, by writing to the address above. You may also lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, aki.ee).
We use cookies necessary for sign-in and session security. Our hosting provider (Vercel) collects cookieless, aggregated performance and traffic telemetry that does not identify you. There are no advertising trackers or cookie-based analytics.
Effective date: 9 August 2026
Jem.House is operated by JEM.HOUSE OÜ. For anything in this policy, contact us at vendors@jem.house.
Quote enquiries. When you send an enquiry, we collect your name and email, and — if you provide them — your phone number, message, and answers about plot and timeline, together with the project, model or manufacturer you asked about, your chosen language, and the page the enquiry was sent from. We process this on the basis of your consent, to deliver your enquiry and respond to you. For abuse prevention we store a salted hash of your IP address; we do not store the address itself.
Manufacturer claims. If you claim a manufacturer profile, we collect the contact details you submit, to administer the claim.
Sign-in. If you sign in with Google, we receive your name and email address from Google to create and secure your account.
Technical logs. Our hosting provider keeps standard technical logs for security and reliability.
Your enquiry, including your contact details, is shared with the manufacturer it concerns and with our team. We use these processors: Vercel (hosting), Neon (database), Brevo (email delivery), Google (sign-in). Where a processor handles data outside the EU/EEA, the transfer is covered by standard contractual clauses. We never sell personal data.
Quote enquiries: up to 24 months from submission. Claim records: as long as needed to administer the claim. Account data: for as long as the account exists.
You may request access, correction, deletion, restriction or portability of your data, and withdraw consent at any time, by writing to the address above. You may also lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, aki.ee).
We use cookies necessary for sign-in and session security. Our hosting provider (Vercel) collects cookieless, aggregated performance and traffic telemetry that does not identify you. There are no advertising trackers or cookie-based analytics.